Know Your Patient (KYP) is an extensive process that ensures only verified patients can claim their reports or medical procedures. Although this process contains multiple aspects, document verification is one of its most crucial parts. Essentially, it ensures that only authorised people can buy medicines, or claim insurance funds. Furthermore, it saves customers and businesses from potential fraud and identity theft cases. Given that 45 million people were impacted by healthcare identity theft, it becomes imperative for institutions to deploy such a robust countermeasure. Document verification helps in curbing these activities, while at the same time streamlining the process for the businesses as well.
Enhancing Accuracy and Speed
Although manual document attestation is still prevalent in major hospitals, it cannot keep up with the pace of the modern world. Manual systems are not only time-consuming but also prone to human error. Eventually, these errors lead to poor patient care and undetected fraudulent activities. However, AI-assisted document verification can help medical institutions quickly and accurately verify patient identity, insurance information, and medical records. AI can also detect fraudulent documents, thus helping the authorities mitigate potential identity theft or fraud. Although the accuracy already makes AI document verification a viable option, its speed only adds to its benefits. In comparison to the manual process where a single document can take anywhere between 5-20 minutes, AI can do so in a few moments.
Ensuring Data Quality
The medical industry is extremely sensitive to data. A tiny mistake can result in incorrect medicine dosage, diagnoses, treatment plans, and even insurance claims. Such errors can not only compromise patient safety but also tear down the reputation of the institution, not to mention legal and financial risks. Healthcare institutions and pharmacies can ensure data accuracy, consistency, and completeness by using AI-powered document verification. There are multi-faceted benefits to using this approach for document authentication. Firstly, the patient will receive correct treatments, therefore, increasing the trust in the hospital. Secondly, medical personnel can also receive accurate compensation for their work. Thirdly, the hospital can ensure timely patient outreach using the contact data in its system.
The Benefits of AI in Ensuring HIPAA Compliance
Compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is critical to the functioning of any healthcare institution. This act states, “it is the responsibility of the institution to ensure the confidentiality, integrity, and availability of patient information.” Apart from this, many other clauses in the act signify the protection of patient data. Document verification plays a crucial role in HIPAA compliance, as AI-powered document checking can enable the institution to automate these tasks. Moreover, it can also detect unauthorised access to sensitive information and mishandling of patient data. Therefore, helping hospitals stay compliant with HIPAA regulations and protect customer privacy.
Overcoming Security and Privacy Concerns
Security and privacy concerns are major barriers whenever an advanced technology is introduced into the system, especially one as sensitive as healthcare. Not only customers, but hospitals can also be wary of implementing AI into their functional tasks. However, the need of the world today is efficiency and security. There is only one tool that can provide these features at a massive scale, and it is AI document verification. It can deliver a secure and private way for document authentication, thus ensuring customer privacy. Moreover, AI can also assist in detecting potential data breaches.
AI-Assisted Document Verification for Remote Medical Services
Since Covid, more and more people are utilising telehealth services. In 2021 alone, 37% of customers used these services for their checkups. As the demand increases, it will get harder for medical institutions to keep up with the workload using manual processes. Therefore, it becomes the need of the hour to deploy an online document verification system that takes care of such processes. The customer only needs to send photos of their credentials, and the system can match them against databases to ensure verification.
Document Verification for Medical Credentialing and Licencing
Healthcare document verification is not just for the customers, it can also be used to verify the credentials and licences of the medical staff. Typically, it can take a long time resulting in delayed patient care. However, AI can assist in increasing the efficiency of the process and ensuring that only qualified personnel offer medical services. Therefore, increasing the trust of the patients in the healthcare institution.
The Future of Healthcare: AI-Driven Innovations
AI is driving advancements in all sectors of human life. Healthcare document verification is just one area where AI can make a significant impact. It can revolutionise the industry from streamlining the customer and staff onboarding process to identifying correct insurance claims. As AI continues to evolve, hospitals can expect even quicker, more accurate, and more secure verifications. With AI-powered document verification, healthcare providers can improve patient care and trust.